TERMS &
CONDITIONS.
The agreement that governs your use of the American Health & Safety training platform — for individual learners, corporate clients, and the managers who oversee them.
01About this agreement
These Terms & Conditions (“Terms”) form a binding agreement between you and American Health & Safety (“AHS,” “we,” “us,” or “our”) governing your access to and use of the AHS training platform, including our website, course library, learning management system, and any related services (collectively, the “Platform”). By creating an account, purchasing a course, enrolling a learner, or otherwise using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.
If you are accepting these Terms on behalf of a company or organization, you represent that you have the authority to bind that entity, and “you” will refer to that entity throughout this agreement.
02Key definitions
Throughout these Terms we use the following defined terms:
- Individual User — a person who purchases courses for their own use through our online store.
- Corporate Client — an organization that purchases seats or subscriptions to provide training to its employees.
- Client Manager — an individual designated by a Corporate Client to assign courses, monitor progress, and pull reports for their own organization’s learners only.
- Learner — any person enrolled in a course, whether an Individual User or an employee of a Corporate Client.
- Course Content — videos, SCORM packages, slides, narration, assessments, downloadable resources, and any other materials made available through the Platform.
- Live Session — instructor-led training delivered via Zoom or another video conferencing service.
03Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account or purchase courses. The Platform is designed for occupational safety training and is not intended for general consumer or child use. Corporate Clients are responsible for ensuring that learners they enroll meet the eligibility requirements of the courses assigned to them.
04Account types & access
The Platform supports four primary roles, each with distinct permissions:
- Individual User — purchases and completes courses for personal use; sees only their own data.
- Learner (corporate) — completes courses assigned by a Client Manager; sees only their own assignments and transcripts.
- Client Manager — assigns courses, tracks completion, runs reports, and manages users within their own organization only; cannot access data belonging to other Corporate Clients or AHS internal records.
- AHS Administrator — manages the global Platform, course catalog, and cross-client reporting.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Account sharing is prohibited and may invalidate any certificates issued under that account.
05Corporate client accounts
When you sign up as a Corporate Client, AHS provisions a dedicated workspace for your organization. The workspace includes seat-based or subscription access to selected courses, one or more Client Manager accounts, and segregated reporting visible only to your organization.
- Client Managers may create, edit, and deactivate user accounts within their workspace.
- Seat counts may be increased mid-term and pro-rated; reductions take effect at renewal.
- The Corporate Client is responsible for the conduct of its users, the accuracy of employee records, and ensuring training assignments comply with applicable laws and collective bargaining agreements.
- AHS will not disclose one Corporate Client’s data to another under any circumstances except where compelled by law.
06Individual purchases
Individual Users may purchase courses directly through our WooCommerce-powered store. Upon successful payment, you will be automatically enrolled in the course(s) purchased and granted access for the period stated on the product page (typically 12 months from the date of purchase, unless otherwise noted).
Bundles, subscriptions, and promotional pricing are governed by the specific terms displayed at checkout, which are incorporated into these Terms by reference.
07Course enrollment & access
Course access is personal, non-transferable, and limited to the term you have paid for or been assigned. You may resume an in-progress course at any time during the access period, and your progress (including bookmarks, time spent, and quiz attempts) is automatically saved.
AHS reserves the right to update, replace, or retire courses to keep content aligned with current OSHA, ANSI, NFPA, EPA, DOT, and other applicable standards. Where a course is materially revised mid-term, learners with active access will be migrated to the updated version at no additional cost.
08Live instructor-led sessions
Certain courses include or are delivered as Live Sessions through Zoom integration. By joining a Live Session, you agree that:
- Sessions may be recorded for training, audit, and quality purposes; recordings may be made available to enrolled learners.
- Attendance, duration, and participation may be logged automatically and used to determine completion.
- You will conduct yourself professionally and not record, redistribute, or publicly post session content without our written consent.
- If you miss a Live Session, makeup options are subject to instructor availability and the policy stated on the course page.
09SCORM tracking & learner data
The Platform uses Tin Canny and SCORM-compliant tracking to record detailed learning data, including time spent in each module, slide-level progress, quiz responses and scores, completion status, and certificate issuance. By using the Platform, you acknowledge and consent to this tracking, which is essential to the integrity of safety certifications.
For Corporate Client learners: this data is shared with your employer’s Client Manager for the purpose of training oversight and audit compliance. This is not optional — it is the basis on which your employer is paying for your training.
10Certificates & compliance tracking
Upon successful completion of a course — including passing any required assessment with the minimum score stated on the course page — AHS will issue a digital certificate bearing a unique verification ID, the learner’s name, the course title, the completion date, and the issuing standard where applicable.
- Certificates reflect course completion only; they do not constitute a professional license, OSHA card, or third-party accreditation unless explicitly stated.
- Compliance dashboards track certificate expiration dates and notify Client Managers and learners of upcoming renewals.
- AHS retains completion records for a minimum of seven (7) years to support customer audits, in line with common OSHA recordkeeping expectations.
- Fraudulent completion (including credential sharing, automation, or assessment circumvention) will result in revocation of certificates without refund.
11Pricing, payment & refunds
- All prices are stated in U.S. Dollars unless otherwise indicated and are exclusive of applicable taxes.
- Individual purchases are processed at checkout via our payment processor; Corporate Client subscriptions are billed per the terms of the order form or invoice.
- Refund policy: Individual Users may request a full refund within 7 days of purchase, provided no more than 25% of the course has been completed and no certificate has been issued. After that point, all sales are final.
- Corporate subscriptions are non-refundable once the term begins, except as required by applicable law or as expressly agreed in writing.
- Failure to pay may result in suspension of access and revocation of in-progress (uncertified) enrollments.
12Intellectual property
The Platform, Course Content, brand assets, course architecture, assessments, and underlying software are owned by AHS or its licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws. Subject to your compliance with these Terms, AHS grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for the purposes described in these Terms.
You may not copy, reproduce, redistribute, sell, sublicense, publicly display, modify, reverse-engineer, or create derivative works from any part of the Platform or Course Content without our prior written permission. Use of Course Content to train artificial intelligence or machine learning models is expressly prohibited.
13Acceptable use
You agree not to:
- Share login credentials or allow others to complete courses on your behalf.
- Automate, script, or otherwise circumvent assessments, time tracking, or completion mechanics.
- Scrape, mirror, or extract Course Content for any purpose other than personal study.
- Upload viruses, malicious code, or attempt to interfere with Platform security or availability.
- Use the Platform to harass, defame, or harm any other user.
- Misrepresent your identity, employment, or eligibility for any course.
Violations may result in immediate suspension, certificate revocation, and forfeiture of fees paid.
14Third-party services
The Platform integrates with third-party services including Zoom (live sessions), payment processors (purchase processing), and analytics providers. Your use of these services is also subject to their respective terms and privacy policies. AHS is not responsible for the availability, accuracy, or conduct of third-party services beyond our reasonable control.
15Disclaimers
The Platform and Course Content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.
Course Content is for educational purposes and is not a substitute for site-specific safety procedures, qualified supervision, professional engineering judgment, or competent legal advice. Compliance with OSHA and other regulatory standards in your workplace is your responsibility, not ours.
16Limitation of liability
To the maximum extent permitted by applicable law, AHS, its affiliates, officers, employees, and licensors will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to lost profits, lost data, business interruption, or workplace incidents arising from or related to your use of the Platform.
Our aggregate liability for any claim arising out of these Terms or your use of the Platform will not exceed the amount you paid to AHS in the twelve (12) months immediately preceding the event giving rise to the claim.
17Indemnification
You agree to indemnify, defend, and hold harmless AHS and its affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any law or third-party right; or (d) for Corporate Clients, the conduct of your users on the Platform.
18Suspension & termination
AHS may suspend or terminate your account for material breach of these Terms, non-payment, fraudulent activity, or any conduct that endangers other users or the integrity of certifications. Where practical, we will provide notice and an opportunity to cure.
You may terminate your account at any time by contacting us. Upon termination, you will lose access to in-progress courses, but completion records and certificates already issued will remain on file for the audit retention period and may be exported on written request.
19Governing law & dispute resolution
These Terms are governed by the laws of the State of [Insert State], United States, without regard to conflict-of-laws principles. Before initiating any formal proceeding, the parties agree to attempt to resolve disputes in good faith for at least thirty (30) days. Unresolved disputes will be submitted to binding arbitration in [Insert City, State] under the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property infringement.
Class action waiver: You agree to resolve disputes on an individual basis and waive any right to participate in a class, collective, or representative action, except where prohibited by law.
20Changes & contact
We may update these Terms to reflect new features, regulatory requirements, or operational changes. Material changes will be communicated by email and dashboard notice at least thirty (30) days before they take effect. Continued use after the effective date constitutes acceptance.
Questions about these Terms? Contact us at legal@americanhealthandsafety.com or by mail at American Health & Safety, [Insert Address].
— WE'RE READY WHEN YOU ARE
ONE CONVERSATION AWAY FROM A SAFER WORKFORCE.
Got questions about courses, pricing, or rolling out training across multiple locations? Drop us a line — most inquiries get a real human response within one business hour.
